Terms & Conditions

Effective Date: August, 2024

Welcome to ZukaHerbal.com.
By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. General Information

ZukaHerbal.com is an online herbal and wellness store offering herbal products, wellness supplements, and related items.

We reserve the right to modify, update, or change these Terms & Conditions at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old, or
• You are using the website under the supervision of a parent or legal guardian.

3. Products & Services

We aim to provide accurate descriptions of all products listed on our website. However:

• Product images are for illustrative purposes only.
• Actual packaging or appearance may vary.
• We do not guarantee that product descriptions or other content are completely error-free.

All products are subject to availability.

4. Herbal Product Disclaimer

The products sold on ZukaHerbal.com are intended for general wellness purposes only.

• Our products are not intended to diagnose, treat, cure, or prevent any disease.
• Individual results may vary.
• Customers should consult a healthcare professional before using herbal products, especially if pregnant, nursing, taking medications, or having medical conditions.

5. Pricing & Payments

• All prices are listed in INR (₹) unless otherwise stated.
• We reserve the right to change prices at any time without notice.
• Payments are processed through secure third-party payment gateways.

We are not responsible for payment failures caused by banks, payment providers, or technical issues.

6. Order Acceptance & Cancellation

We reserve the right to:

• Refuse or cancel any order
• Limit quantities purchased
• Cancel orders suspected of fraud or unauthorized activity

Orders may only be canceled before shipment.

7. Shipping & Delivery

We aim to process and ship orders promptly. However:

• Delivery timelines are estimates only.
• Delays caused by courier companies, weather, or unforeseen events are beyond our control.

Customers are responsible for providing accurate shipping information.

8. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy available on the website.

9. Intellectual Property

All content on ZukaHerbal.com including:

• Logos
• Images
• Product descriptions
• Graphics
• Website design
• Text content

is the property of ZukaHerbal and protected under applicable intellectual property laws.

Unauthorized use or reproduction is prohibited.

10. User Conduct

You agree not to:

• Use the website for unlawful purposes
• Attempt unauthorized access to our systems
• Spread malware or harmful software
• Submit false or misleading information

11. Limitation of Liability

To the maximum extent permitted by law, ZukaHerbal.com shall not be liable for:

• Indirect or consequential damages
• Loss of profits or data
• Allergic reactions or misuse of products
• Delays or interruptions in service

Customers use products at their own discretion and responsibility.

12. Privacy Policy

Your use of this website is also governed by our Privacy Policy.

13. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts in India.

14. Contact Information

For any questions regarding these Terms & Conditions, contact us:

Website: ZukaHerbal.com
Email: zukacare1@gmail.com